eROI NYC Interactive Agency

So I have 847 million reasons why Zappo’s rules and unless you have been in the server room all week you know the recent news. We have always been huge admirers of the Zappo’s brand. In fact I think Tony was the best speaker at SXSW this year. I think we all can find something to learn from them. As a tribute to their recent good news I wanted to share the DNA of what makes Zappo’s…well Zappo’s. I think even Tony would agree that it comes down to the “core values”. So here they are….the real reason Amazon bought Zappo’s:

The 10 Core Zappo’s Values:

1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble